Privacy Policy

Full Send Chiropractic ("we," "us," or "our") operates the website located at www.fullsendchiropractic.com (the "Site"). This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have. It applies to this website only — it does not describe how we handle protected health information (PHI) created during your care, which is instead governed by our HIPAA Notice of Privacy Practices, provided separately at your first visit.

By using this Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

Information We Collect

We collect information in the following ways:

• Information you provide directly. When you fill out a contact form, request an appointment, or email or call us, we may collect your name, phone number, email address, and any message details you choose to share.
• Appointment scheduling. If you book an appointment through our online scheduling tool, that scheduling provider collects and processes your information directly under its own privacy policy. We recommend reviewing it in addition to this one.
• Automatically collected information. Like most websites, we may automatically collect certain technical information when you visit, such as your IP address, browser type, device type, pages viewed, and referring website, typically through cookies or similar tracking technologies and standard analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule appointments
• Communicate with you about your visit or our services
• Maintain and improve the Site's performance and content
• Understand how visitors use the Site so we can make it more useful
• Meet legal, regulatory, and administrative requirements

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Cookies & Analytics

We may use cookies and similar tools (such as Google Analytics) to understand Site traffic and usage patterns. You can disable cookies through your browser settings; doing so may affect some Site functionality but will not prevent you from contacting us or requesting an appointment by phone or email.

Third-Party Services

Our Site may link to or rely on third-party services, including our online scheduling software and social media platforms. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party sites or services.

How We Protect Your Information

We use reasonable administrative and technical safeguards to protect the information collected through this Site. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Health Information

Any health information you share with us in the course of care — such as intake forms, treatment notes, or information gathered during your visit — is protected health information under HIPAA and is handled according to our HIPAA Notice of Privacy Practices, not this website Privacy Policy. If you have questions about how your health records are handled, please ask our office directly.

Children's Privacy

This Site is intended for general audiences and is not directed at children under 13. We do not knowingly collect personal information from children under 13 through this Site.

Your Choices

You may contact us at any time to ask what information we hold about you, to request a correction, or to request that we delete information collected through this website. We will respond to reasonable requests within a reasonable timeframe.

• Opting Out. You may choose not to receive non-essential communications from us by following the opt-out instructions included in the communication.

Information Protection

• No Sale or Distribution. Your information will not be sold or distributed to third parties for marketing purposes.

SMS Messaging Terms & Conditions

At Full Send Chiropractic, you can opt in to receive text message notifications. About these notifications:

• Notifications may include appointment reminders, updates, and other information related to the services provided by Full Send Chiropractic.
• Messaging frequency varies.
• Standard messaging rates and data charges may apply.
• You can opt out of receiving these SMS messages at any time by replying "STOP" or by contacting Full Send Chiropractic directly.
• You can text "HELP" or "OPTIONS" for help information.

Consent

By engaging with our services and communicating with us, you consent to the collection, use, and disclosure of your information as described in this Communication Privacy Policy.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle information collected through this Site, reach out: